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🔒 Privacy & Data

Privacy Policy

We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information on the Adpayon platform.

🔒 Last updated: 2025

📑 Table of Contents

  1. Introduction
  2. Data Collection
  3. How We Use Your Data
  4. Data Sharing
  5. Security Precautions
  6. Data Deletion & Retention
  7. Your Rights
  8. Consent
  9. Changes to This Policy
  10. Grievance Officer

🔒 Introduction

This Privacy Policy describes how Adpayon and its affiliates (collectively "Adpayon, we, our, us") collect, use, share, protect or otherwise process your information/personal data through our website www.adpayon.com (hereinafter referred to as Platform).

Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India.

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Your AgreementBy visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy and the Terms of Use. If you do not agree, please do not use or access our Platform.

📋 Data Collection

We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship. Some of the information we may collect includes:

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Identity Data
Name, date of birth, address, email ID, and phone/mobile number
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Financial Data
Bank account, credit/debit card or other payment instrument information
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Behavioural Data
Your behaviour, preferences, browsing activity, and transaction history on the Platform
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Security WarningIf you receive an email or a call from a person/association claiming to be Adpayon seeking personal data like debit/credit card PIN, net-banking or mobile banking password, please NEVER provide such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.

Some sensitive personal data may be collected with your consent. You always have the option to not provide information by choosing not to use a particular service or feature on the Platform.

âš™ī¸ How We Use Your Data

We use personal data to provide the services you request. We use your personal data to:

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Service DeliveryAssist sellers and business partners in handling and fulfilling orders; enhance customer experience; resolve disputes; troubleshoot problems; inform you about online and offline offers, products, services, and updates.
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Analytics & ResearchCustomise your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; conduct marketing research, analysis, and surveys.

To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses. You understand that your access to these products/services may be affected in the event permission is not provided to us.

🤝 Data Sharing

We may share your personal data internally within our group entities, our other corporate entities, and affiliates to provide you access to the services and products offered by them. We may disclose personal data to third parties such as:

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Business PartnersSellers, business partners, third party service providers including logistics partners, prepaid payment instrument issuers, third-party reward programs and other payment partners chosen by you.
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Legal AuthoritiesGovernment agencies or other authorised law enforcement agencies if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.

We may disclose personal data to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement or content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

đŸ›Ąī¸ Security Precautions

To protect your personal data from unauthorised access or disclosure, loss or misuse, we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorised access and offer the use of a secure server.

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Important DisclaimerThe transmission of information is not completely secure for reasons beyond our control. By using the Platform, users accept the security implications of data transmission over the internet. Users are responsible for ensuring the protection of login and password records for their account.

đŸ—‘ī¸ Data Deletion & Retention

You have an option to delete your account by visiting your profile and settings on our Platform. This action would result in you losing all information related to your account. You may also write to us at the contact information provided below to assist you with these requests.

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Retention PeriodWe retain your personal data information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. We may retain data in anonymised form for analytical and research purposes.

We may in the event of any pending grievance, claims, pending shipments or any other services, refuse or delay deletion of the account. Once the account is deleted, you will lose access to the account.

✅ Your Rights

You may access, rectify, and update your personal data directly through the functionalities provided on the Platform. Your rights include:

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Right to Access
View all personal data we hold about you through your account settings.
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Right to Rectification
Correct inaccurate or incomplete personal data associated with your account.
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Right to Deletion
Request deletion of your account and associated personal data from our systems.
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Right to Opt-Out
Opt out of marketing communications and data sharing for promotional purposes.

🔄 Changes to This Privacy Policy

Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We may alert/notify you about significant changes to the Privacy Policy, in the manner as may be required under applicable laws.

đŸ“Ŧ Grievance Officer

For any privacy-related concerns, grievances, or requests regarding your personal data, please contact our Grievance Officer:

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Grievance Officer – Adpayon Operated by Kredit Bridge Pvt. Ltd.
New Sabji Mandi, Udaipurwati, Jhunjhunu
Email: info@adpayon.in
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM
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